SIP trunks
Connect your existing PBX to our network and pay less per call, from one channel to hundreds.
- Scales by concurrent channel
- Local and international routing
- Free with business fibre
Voice over IP
Crystal-clear calls at super-low rates
SIP trunks, cloud PBX and call and contact centre voice on the same network as your internet, with free number porting.
How VoIP works
Your phone system, over your broadband
Voice over Internet Protocol (VoIP) converts your calls into digital voice and carries them over your internet connection instead of an old analogue line. You keep your number, cut call costs and add phones and channels as you grow.
- Keep your existing numbers
- Calls between offices and home extensions
- Itemised call billing and CDRs
- Call recording, voicemail and caller ID
- Bring your own handsets or get them from us
Solutions
Voice for every size of business
From a single line for a home office to wholesale international routing, we size the solution to your call volumes.
Cloud PBX
A hosted 3CX or open-source PBX run by us, so there is no phone system to maintain on site.
- Spin up from your client portal
- Desk, mobile and softphone extensions
- Auto-attendant, queues and ring groups
Call & contact centres
High-volume voice with the reliability and reporting a call centre depends on.
- 30+ concurrent channels
- Call recording and CDR reporting
- Real-time fraud detection
Number porting
Move your Telkom or other numbers to MzansiCo without changing what your customers dial.
- Free porting
- Managed cut-over
- Your number stays yours
Call & contact centres
Voice your agents can rely on all day
Call centres run on voice quality and uptime. We carry your calls on our own network, alongside the fibre that connects your agents, and monitor both around the clock.
- SIP trunks sized from 10 to 30+ concurrent channels
- Inbound and outbound routing, local and international
- Call recording and CDRs for QA and billing
- Hosted PBX with queues, ring groups and IVR
- Real-time fraud detection on every trunk
- Fibre and failover for the floor on one contract
Add AI to your contact centre
Our sister company Mzansico AI builds a WhatsApp Contact Centre, a click-to-dial dialler, an omnichannel agent workspace and a retention predictor that run on top of MzansiCo voice.
See Mzansico AI solutionsPeace of mind
Built into every voice service
Fraud detection
We analyse CDRs in real time for patterns that point to breaches or abuse.
99.8% uptime SLA
Our SLAs guarantee 99.8% service uptime, so you stay in touch.
Low, locked rates
Our call rates are low, and they only ever go down.
Flexible
Add or remove channels and call credit as your business changes.
Carrier-grade core
Voice runs on our own network and Teraco-hosted platform.
Local support
Our engineers configure handsets, PBXs and ports for you.
Switch to VoIP
Let’s look at your phone bill
Send us a recent bill or tell us how many lines you use, and we’ll show you what moving to MzansiCo voice looks like.